The Educational System
The Academy has Industry Experts who are handpicked from the various Service and People Development Segments like the :
Aviation Industry
Hotel & Hospitality
Personality Development and Impression Management
Service Industries
The Academy have it all in
terms of the best of Educational System,
Course Modules, Virtual
University Learning and Financial
Guidance to facilitate
effectiveness in learning and students’ enrolment
01. THE
EDUCATIONAL SYSTEM The Academy
has the Industry Experts that are handpicked from
the various Service and People Development
Segments :
01. Aviation
Industry
02. Hotel
Hospitality
03. Personality
Development and Impression Management
04. Service Industries
Their proficiencies in people
management will enable them to guide you through
the Course. Likewise, their competencies and
experience will help to fulfill your career
aspirations.
Accreditation of
Instructors
Our Instructors are
required to undergo intensive training to ensure
that they are
thoroughly prepared
to establish their professional acumen.
They
are certified internally though a vigorous 5
levels of Grading Formalities, at various stages
of their career development, to gauge their
proficiencies for the various curriculum.
Train the Trainer Programs are conducted
regularly for their continuous development and to
keep pace with the changes and evolving Industry
demands.
02.
COURSE OUTLINE - LEARNING THE GOOD
THINGS Our Training Programs are conceptualized
and designed by professionals to
meet
Industry Standards. While defining the curriculum,
we are equally mindful of
the
principles of effective learning by ensuring they
are :
01. Customized to meet
specific Learning Needs.
02.
Comprehensive to meet Industry Needs
03. Tailored to encourage
Student’s engagement and interaction
In the
final analysis we will not only impart knowledge
but will also facilitate you to embark on a
journey of discovering your inner self and
potential. These are made achievable through
:
IMAGE AND
IMPRESSION
MANAGEMENT
Gives you a new makeover
that enhances both your Corporate and Individual
image. You will learn to acquire
distinguished conduct that is admired thus
building credibility to differentiating you in a
competitive market. Training curriculum includes
:
01. Grooming and Deportment
02. Elementary English
Lessons
03. Etiquette and
Social Norms
04.
Effective Communication and Social
Skills
We share the responsibility
and commitment to transform you to … A
New
You; an individual who is confident and inspired to
take on the challenges ahead.
PERSONALITY
DEVELOPMENT
A fundamental essential
of the Service Industry revolves around the human
factor. The program circumvent on Leadership
Dynamics and people engagement under different
circumstances. You will have the opportunity
to appreciate :
01. Attitude
Formation for Success
02. Team Dynamics
and Service
Delivery
03. Understanding Emotional
Quotient
04. Motivation
Fundamentals
Our program sees the eventuality
of your development perspectives in honing your
people management skills to ease work
related challenges.
SOARING IN THE SKY
- CABIN CREW IN-FLIGHT SERVICE
Provides you
with a comprehensive study on the fundamentals of
Aviation Learning, In-flight Service
Management and Aviation Safety. The framework is
modeled to meet Airline specifications and
standards to include :
01. Aviation World
02. Code of Conduct
03. Cabin Familiarization
04. Customer Care
05. In-flight Services Procedures
and Delivery
06. Excellence in
Service Extension
07.
Airline Food and Beverage
08.
Aviation Safety
Understanding the
refinement of finer aspects of service delivery
will certainly set you apart with the necessary
skills to place you above competition both in the
Aviation and Service Industry
HOSPITALITY
Focus on the significance of
work synergy between the various Departments in
fulfilling those moments of truth through Guest
delight. Extensive coverage on the prevailing
Services in the Industry includes :
01. Facets of Hotel,
Products and Services
02. Front Office
Management
03.
Accommodation Operations
04. Food and Cuisines
05. Classification of
Beverages
06. Fine
Dining Perspectives
The knowledge and the
opportunity to recognize the finer elements of
Service, Cuisine and Hotel Functions will pave the
way in the making of the Hotel Hospitality
Professional.
03. THE
VIRTUAL UNIVERSITY
LEARNING The System
provides the Administrators, Students and other
Stake Holders a visibility into the entire program
at the enterprise level and also the individual
training school level. The System supports
: VUniv , Training
Management and Online
Assessment
The
VUNIV
This provides
the single window portal for the students to :
Browse for General Information and
other details
Read activated E-books,
Chapters or Extra Reading Material
Browse entire curriculum and Course
Schedule
Frequently
Asked Questions and Success
stories
TRAINING
MANAGEMENT SYSTEM
This is an end to end
back-bone system for administrative, operations
and record tracking activities to facilitate the
Training Administrators and Management. Key
functions include :
Maintaining Data Base
on Instructors and Training
Activities
Register student and track
progression
Evaluation of Instructor
effectiveness
View
Assessment Results and provide feedback
Training Manager to
view overall Training and Learning Progress
ON LINE ASSESSMENT
Provides
Course Assessment to facilitate the respective
needs of the
Students,
Training Administrators and Instructors. These
include :
On Line Assessment for
Students
Provide Feedback to
Students
Instructor able to analyse
Scores by Students
Create or update
Question Banks
Profile Examinees at
Individual
Level We are thus able
to profile Student’s Performance at each level and
to address all Training relatives and concerns
with the individuals. |
Corporate Training